1. Do you offer free shipping?

Yes, during special promotions or for minimum purchase amounts.

2. How long does delivery take?

Usually 3–7 working days, depending on your location.

3. Can I return pet food?

Only if it arrives damaged, expired, or incorrect. Opened food is non-returnable.

4. Do you offer Cash on Delivery?

Yes, COD is available in selected locations.

5. What if I receive a damaged product?

Contact us within 48 hours with pictures — we will replace or refund it.

6. How do I track my order?

You will receive a tracking ID once your product is shipped.

7. How do I contact support?

Use the Contact Us page on our website for any help.